When You Need Us, We're There
Netiket offers your business complete peace of mind with our comprehensive IT Support agreements.
For a fixed monthly fee, you gain access to unparalleled remote and on-site support for any issue that may occur. Depending on the type of support agreement you choose, you have IT professionals available to diagnose, troubleshoot and solve any problem that arises.
The following is just a small sample of what we can help you with:
- Infrastructure (physical issues such as cabling, modems/routers, switches, hardware failures etc)
- Networking (IP conflicts, connectivity, ISP, Active Directory etc)
- Software (MS Office, email, web applications etc)
- Security (Antivirus, data backups & recovery, critical system password changes etc)
Businesses that have a support agreement with Netiket are not subject to our public business hours. As a valued client of ours, your business will be supported for the hours you choose whether it is a standard 8-hours, 12-hours, or even 24-hours a day.